Gas Hero Ltd
Privacy Policy
Contact Details
Contact Point - Heath Allen-Foord
Gas Hero Ltd
Brighton
BN412YR
01273 438874
What type of information we have
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
· Project details and associated costs
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· To contact for purposes of arranging a visit to provide services
We also receive personal information indirectly, from the following sources in the following scenarios:
· Contact details provided by a third party caller with the owners permission
Eg. Family member calling to book a visit on behalf of their family member.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Gas Hero Ltd on 01273 438874 or by email on enquiries@gashero.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
What we do with the information we have
We use the information that you have given us in order to use for communication purposes, raising invoices, sending letters and agreed communication.
We may share this information with, third party subcontractors, if contracted by Gas Hero Ltd to provide the services you have requested and ordered.
How we store your information
Your information is securely stored at our registered office address.
We keep all information for at least 6 years to match to our accounts details. We will then dispose your information computer file deletion and shredding of hard copy paperwork, if no longer required.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at enquiries@gashero.co.uk or 01273 438874 if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Copyright © 2018 Gas Hero - All Rights Reserved.
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